Terms

Who you’re dealing with

Vish Builds is a studio in Melbourne, Australia, run by Vish Rana. Where these terms say “I”, that’s Vish Rana.

Prices are in Australian dollars. I’m not registered for GST, so none is added.

The build plan, A$490

You pay for the build plan at checkout, through Stripe. The build plan arrives within 10 business days of payment. It fixes the build’s timeline before you commit to the build.

It includes:

• A mapping call on how the work runs today
• A written plan: what to build, how it connects to the software you already use, what it will cost to run, and what isn’t worth building
• A fixed quote and timeline for the build

Paying for a build

Half to start, half at launch. The build plan’s A$490 comes off the build price.

Cancelling and refunds

Build plan: a full refund if you cancel before the mapping call. After the call, a full refund only if the plan arrives later than 10 business days. Build: if you cancel partway through, you pay for the work done so far and keep it.

What I’ll need from you

• One person who answers questions and approves the work
• Access to the software and accounts the build connects to
• Real examples: sample data, documents or messages it will work with
• Running costs (hosting, AI usage, subscriptions) paid by your business directly; I quote them before you commit

After launch

30 days of changes are included. After that, Care is A$149 a month for fixes and small changes, and new work is quoted.

You can cancel Care anytime.

Ownership

The code and your data are yours, set up in accounts in your business’s name.

What I don’t take on

• Large enterprise systems that need a big team or many months of work
• Software that stores payment card details or health records itself
• Taking over code someone else wrote
• 24/7 on-call support

Your rights

None of this limits your rights under Australian Consumer Law.

Questions about these terms: hello@vishranabuilds.com.